Methods of payment
On account
Note – Mercateo reserves the right to reject payment on account/invoice. This will be determined with each order and depends on a number of factors. Should payment on account not be possible, you will receive an email with a proforma invoice for advance payment.
Please note our general terms and conditions.
Credit card payment
Note – Your credit card information is protected by SSL encryption. This high security standard makes shopping with Mercateo safe. Your credit card details are never stored by Mercateo.
Payment and return periods
Within what period do I have to pay the invoice?
Within what time will I get a refund?
Payment method | Credit method | Duration* |
---|---|---|
Invoice | Bank transfer | 5 working days |
Credit card | Credit card | 5 working days |
Advance Payment | Bank transfer | 5 working days |
Payment with vouchers | Bank transfer | 5 working days |
* This is the normal processing time from the time we have received your cancellation or return request, exceptions reserved.
Safety
How safe is it to shop with Mercateo?
Mercateo complies with the current privacy laws and with all legal requirements. Your information will only be used to process your orders and to improve our services. For more details, please read our privacy statement.