We would like to assist you by providing answers to FAQs concerning order processing, delivery, returns & complaints.
My account with Mercateo
Managing settings and users
Managing orders
FAQ - My Mercateo
Finding items
FAQ – Search
Placing an order
My shopping basket
FAQ – Order
Methods of payment
Payment and return periods
Safety
FAQ - Payment
Redeeming vouchers
Redeeming a voucher failed
FAQ - Vouchers
Shipping process
Delivery address
Faulty delivery
FAQ - Shipping & Delivery
Returns
Repayments
Exchange items
Tracking returns
FAQ - Returns & Complaints
