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C1EE1-8841718 Manufacturer no.:
HU4B2A5#WJN EAN/GTIN:
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| HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797738-B21, 797739-B21, 797739R-B21, 797740-B21, 797740-B22, 797740R-B21 More information: General | Service Included | Parts and labour | | Full Contract Period | 5 years | | Location | On-site | | Response Time | Next business day | | Service Availability | 9 hours a day / 5 days a week | Details | Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday | Compatibility Information | Designed For | P/N: 797738-B21, 797739-B21, 797739R-B21, 797740-B21, 797740-B22, 797740R-B21 |
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