HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time:...

Quantity:

piece

Item number:
C1EE1-8721220

Manufacturer no.:
H41C4PE

HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 717170-291, 717170-AA1, 722313-B21#ABJ, 722314-B21#ABJ, 722315-B21#ABJ, 768645R-421

Full Contract Period

Service Availability

24 hours a day / 7 days a week

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Defective media retention - 1 year

Compatibility Information

P/N: 470065-801, 470065-827, 470065-860, 717170-001, 717170-291, 717170-371, 717170-421, 717170-AA1, 717170R-001, 717170R-371, 717170R-421, 717170R-AA1, 722313-B21, 722313-B21#0D1, 722313-B21#ABA, 722313-B21#ABJ, 722313-B21#ACF, 722313-B21#AKM, 722313-B21#B19, 722313-B21#UUF, 722313R-B21, 722313R-B21#AKM, 722313R-B21#B19, 722314-B21, 722314-B21#0D1, 722314-B21#ABA, 722314-B21#ABJ, 722314-B21#ACF, 722314-B21#AKM, 722314-B21#B19, 722314-B21#UUF, 722314R-B21, 722314R-B21#0D1, 722314R-B21#AKM, 722314R-B21#B19, 722314R-B21#UUF, 722315-B21, 722315-B21#0D1, 722315-B21#ABA, 722315-B21#ABJ, 722315-B21#ACF, 722315-B21#AKM, 722315-B21#B19, 722315-B21#UUF, 722315R-B21, 722315R-B21#AKM, 722315R-B21#B19, 722315R-B21#UUF, 722547-001, 722547-371, 722547-421, 722547R-001, 722547R-371, 722547R-421, 726042-425, 726043-425, 726044-375, 726044-AA5, 726044R-375, 726045-375, 736663-S01, 736664-S01, 736665-S01, 743490-001, 743490-421, 743490R-001, 743490R-421, 743735-425, 768638-001, 768638-421, 768638R-001, 768638R-421, 768645-001, 768645-371, 768645-421, 768645R-001, 768645R-421, 768646-425, 768647-425

Other search terms: Support Care Pack