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| Item number:
CIEN8-79710553 Manufacturer no.:
02-SSC-4724 EAN/GTIN:
758479247241 |
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| SonicWall warranty and support agreements provide technical assistance during standard coverage hours, typically 8×5 or 24×7. A SonicWall technical specialist will work remotely with you to diagnose and identify software and hardware not performing to documented specifications. Support also includes general assistance regarding use and implementation on a limited basis. SonicWall’s warranty and support offerings do not include step-by-step installation or configuration of products or services. If you need installation or configuration assistance, SonicWall will refer you to a certified value-added reseller or offer you one of our Professional Services.
Warranty and support agreements provide for replacement of failing hardware returned to a SonicWall factory. The replacement product may be new, or like-new. In the event of product obsolescence, SonicWall reserves the right to replace failing product with a product of like or better features and functionality. More information: Features | Number of years | 3 year(s) | | Service time (hours x days) | 24x7 | | Compatibility | SWS12-8 |
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