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| Item number:
CIEN8-27038666 Manufacturer no.:
U8HH8E EAN/GTIN:
n/a |
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| HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. Features - Remote problem diagnosis and support - Onsite hardware support - Replacement parts and materials - Coverage window - Onsite response time for hardware support - Work to completion - Escalation management - Access to electronic support information and services - Electronic remote monitoring and support, standard configuration More information: Supplier features | Support type | Onsite repair | | Place of service | Onsite | | Warranty coverage | In warranty | | Coverage details | Standard workdays - 9 hours | | Duration | 5 years | | Response time | Next business day response | | Service method | Onsite repair | | Additional support option | Defective media retention | | Care Pack type | Electronic | | Coverage period | 60 month(s) | | Warranty type | S | Features | Number of years | 5 year(s) | | Type | On-site | | Next Business Day (NBD) | Yes | | Service time (hours x days) | 9x5 | | On-site support | Yes | | HP segment | Business |
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| Other search terms: Service extension Care Pack, Care Pack Support, Support Care Pack, Warranty extensions, Warranty extension, IT service contracts, hp care pack, care pack warranty extension, guarantee extension, guarantee extensions, warranty, guarantee, warranty extension |
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