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| Item number: C1EE1-9394601 Manufacturer no.: CON-PSOP-C9800LFL EAN/GTIN: n/a |
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| Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: C9800-L-F-K9, C9800-L-F-K9-RF More information: General | Service Included | Advance parts replacement | | Full Contract Period | 1 year | | Location | On-site | | Response Time | 4 hours | | Service Availability | 24 hours a day / 7 days a week | Details | Service & Support | Extended service agreement - advance parts replacement - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 h - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 h - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year | Compatibility Information | Designed For | P/N: C9800-L-F-K9, C9800-L-F-K9-RF |
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