POLY+ - Extended service agreement - advance hardware replacement (for video conferencing camera) - 1 year - shipment - response time: NBD - for P/N: 7230-63695-001, 7230-63695-022, 7230-63695-034, 7230-63695-114, 7230-63695-212 More information: General | Service Included | Advance hardware replacement |  | Full Contract Period | 1 year | | Location | Shipment | | Response Time | Next business day | | Covered Configurations | Video conferencing camera | Details | Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday | Compatibility Information | Designed For | P/N: 7230-63695-001, 7230-63695-022, 7230-63695-034, 7230-63695-114, 7230-63695-212 |
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