HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P19563-291, P19563R-B21, P19564-2...

Quantity:

piece

Item number:
C1EE1-8636926

Manufacturer no.:
HV6W0E

HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P19563-291, P19563R-B21, P19564-291, P19564R-B21, P37151-291, P37151-B21, R1G01A

Full Contract Period

Service Availability

9 hours a day / 5 days a week

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday

Compatibility Information

P/N: 879512-B21, 879513-B21, 879514-B21, 879515-B21, 879515-B21#0D1, 879515-B21#ABJ, 879515-B21#UUF, 879516-B21, 879516-B21#0D1, 879516-B21#B19, 879516-B21#UUF, 879517-B21, 879517-B21#0D1, 879517-B21#ABA, 879517-B21#ABJ, 879517-B21#B19, 879517R-B21, P19562-291, P19562-B21, P19562R-B21, P19563-291, P19563-B21, P19563R-B21, P19564-291, P19564-B21, P19564R-B21, P35519-291, P35519-B21, P35520-291, P35520-B21, P37151-291, P37151-B21, R1G01A