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C1EE1-8636518 Manufacturer no.:
HV5X5E EAN/GTIN:
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| HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 869845R-B21, 869847R-B21, P05671R-B21, P05672-291, P05672-AA1, P05672R-B21 More information: General | Service Included | Parts and labour | | Full Contract Period | 3 years | | Location | On-site | | Response Time | Next business day | | Service Availability | 9 hours a day / 5 days a week | Details | Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday | Compatibility Information | Designed For | P/N: 869845-291, 869845-B21, 869845R-B21, 869847-291, 869847-B21, 869847R-B21, 869849-S01, 869850-S01, 880397-S01, P05671-291, P05671-AA1, P05671-B21, P05671R-B21, P05672-291, P05672-AA1, P05672-B21, P05672R-B21 |
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