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C1EE1-7613008 Manufacturer no.:
HT7A1A4 EAN/GTIN:
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| HPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement - 4 years - shipment - 8x5 - response time: NBD More information: General | Service Included | Advance parts replacement | | Full Contract Period | 4 years | | Location | Shipment | | Response Time | Next business day | | Service Availability | 8 hours a day / 5 days a week | Details | Service & Support | Extended service agreement - advance parts replacement - 4 Years - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 Years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 4 Years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 4 Years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 4 Years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 Years ¦ New releases update - 4 Years |
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