APC Advantage Prime Service Plan - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 1 year - on-site - response time: NBD - for P/N: E3SUPS10K3I, E3SUPS10K3IB, E3SUPS15K3I, E3SUPS15K3IB, E3SUPS15KHB1, E3SUPS15KHB2 More information: General | Service Included | Parts and labour |  | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day | | Covered Configurations | UPS 10-15 kVA | Details | Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD ¦ Extended service agreement - preventive maintenance - 1 year - on-site - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - inspection - 1 year - on-site - response time: NBD ¦ Technical support - diagnosis - 1 year ¦ Technical support - report - 1 year ¦ Technical support - travel expense coverage - 1 year ¦ New releases update - 1 year | Compatibility Information | Designed For | P/N: E3SUPS10K3I, E3SUPS10K3IB, E3SUPS10KH, E3SUPS10KHB, E3SUPS10KHB1, E3SUPS10KHB2, E3SUPS15K3I, E3SUPS15K3IB, E3SUPS15KH, E3SUPS15KHB, E3SUPS15KHB1, E3SUPS15KHB2 |
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