APC Advantage Plus Service Plan - Extended service agreement - parts and labour (for UPS 20 kVA) - 1 year - on-site - business hours - response time: NBD - for P/N: E3SUPS20K3I, E3SUPS20K3IB, E3SUPS20KH, E3SUPS20KHB, E3SUPS20KHB1, E3SUPS20KHB2 More information: General | Service Included | Parts and labour |  | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | Business hours | | Covered Configurations | UPS 20 kVA | Details | Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: business hours ¦ Extended service agreement - preventive maintenance - 1 year - on-site - availability: business hours - 1 incident per year ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday | Compatibility Information | Designed For | P/N: E3SUPS20K3I, E3SUPS20K3IB, E3SUPS20KH, E3SUPS20KHB, E3SUPS20KHB1, E3SUPS20KHB2 |
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